Frequently Asked Questions About the UrgoTouch Laser
How do I request the UrgoTouch laser option during the preoperative consultation?
Simply mention your desire to optimize the appearance of your scar during your first consultation with Dr. Djian. The surgeon will assess your skin type and the planned procedure to confirm the feasibility of this personalized treatment. The protocol will then be incorporated into your surgical plan to ensure a smooth process on the day of your procedure. Feel free to mention the technology UrgoTouch laser during your personalized consultation to receive a detailed quote.
Is the UrgoTouch laser covered by Social Security or health insurance?
Since this is a treatment designed to improve the appearance of the scar, the technology is not covered by Social Security. However, some supplemental health insurance plans may cover part of the costs associated with procedures not listed in the standard fee schedule if the procedure is reconstructive surgery. You should check with your supplemental health insurance provider using the estimate provided. Request a detailed estimate to submit to your supplemental health insurance provider.
What do patients say about the effectiveness of the UrgoTouch laser?
The vast majority of patients emphasize the treatment comfort, which doesn't add no pain postoperative, since it is performed under anesthesia. Feedback highlights finer scars, more flexible and a more rapid resolution of the erythematous phase (redness). According to clinical studies, the improvement in the scar index ranges on average from 36 % to 53 %.
Can the UrgoTouch laser be used on an old scar?
No, the protocol is based on an application on freshly sutured skin, under strict medical supervision. In the case of a mature or old scar, the healing process has already been completed, and the laser will no longer have a beneficial thermal effect on the collagen fibers. For an old scar, other alternatives, such as fractional CO2 laser treatment or injections, will be recommended.
Are there any specific contraindications for using the UrgoTouch laser?
The procedure has very few contraindications; the main one is an active skin infection in the incision area. It is also not recommended for patients with a history of severe, uncontrolled keloid scarring or serious connective tissue disorders. A review of your medical history will help determine your eligibility safely. Please ask your practitioner any medical questions you may have during your preoperative appointment.
Is the UrgoTouch laser treatment painful?
The app is totally pain-free for the patient because it is performed at the very end of the surgical procedure, while the anesthesia (general or local) is still taking effect. When you wake up, you will not experience any additional pain related to the laser treatment. The immediate postoperative experience is identical to that of standard surgery, with no added discomfort.
Can the UrgoTouch laser completely remove a surgical scar?
No medical or surgical techniques cannot completely remove a surgical scar at 100 %. However, the technology UrgoTouch laser significantly reduces its visible appearance by improving its texture, color, and smoothness. The mark thus becomes much less noticeable and blends seamlessly with the rest of your skin. Â
How many sessions are needed?
Just one. Unlike other laser treatments, UrgoTouch requires only a single application, performed in the operating room
Can the Urgotouch laser be combined with other scar treatments?
Yes. It is applied at the very beginning of the process, in the operating room. Conventional care (creams, silicone dressings, massages) remains useful afterward, once primary healing has begun, and is tailored on a case-by-case basis depending on how the scar heals.
Dr Jérémy Djian is a plastic surgeon based at 5 square Thiers, near the Victor Hugo roundabout, in the 16th arrondissement of Paris.
He trained in Paris and worked on the team of Professor Laurent Lantieri, a leading authority on face transplant surgery.
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TO DR. DJIAN



Hello, can I do the urgotouch laser on D+1 instead of D-D?
Hello, ma'am,
Unfortunately no, the laser is used during surgery, it's a surgical laser, not a dermatological one,
Yours sincerely,
Dr Djian
Hello,
you should be examined to assess the possibilities,
however, there is always a risk of reusing a scar that has already formed a keloid.
Kind regards